Terms of Use and Privacy Policy

This page explains the terms of use and privacy policy that apply when you use our website www.senor.hr, as well as the Terms of Purchase at the webshop at www.senor.hr. Please read them carefully before using our site. By using the site you agree to the rules herein.


Señor - dobro društvo za komunikaciju d.o.o., Švearova 1, Zagreb, OIB: 57525794282 (“Señor”) is the date controller of your personal data. We respect your privacy and are committed to protecting and managing your data in a fair, lawful and transparent manner and in compliance with applicable laws, including Regulation 2016/679/EU (GDPR). This Privacy Policy describes why and how we collect your personal data through our website, how we use them and protect them, who we share them with and how to contact us regarding the protection of your privacy.

The lawfulness of processing of data

Your personal data is collected and processed on the basis of different legal grounds, depending on the nature of the personal data provided and the type of processing.

Most of the personal data is processed based on the fact that this is necessary to take steps to conclude a contract on your request.

Furthermore, we can process your personal data based on our legitimate interest. When we rely on our legitimate interests, we will always ensure that we balance these interests with your rights. We will consider your reasonable expectations of personal data processing based on your contractual or other relationship with us.

We also handle your personal data in order to fulfill our legal obligations, such as the obligation to keep business records and others.

In certain situations, we rely on your consent to process your personal data. If we are processing your personal data on the basis of your consnt, you have the right to withdraw your consent at any time.

What information do we collect about you and how do we use it?

In general, you can visit our website without disclosing personal data about yourself. We do not your collect personal identification information (such as your name and contact details) when you visit this website, unless you voluntarily submit data using one of the available forms for a particular purpose (contact form, shopping form, newsletter form ) and consent to the collection and usage of your personal data for the purposes mentioned. All personal data is used solely for the purposes for which they were collected and for which consent was given. Consent for personal data processing can be given by people over the age of 16, and for persons under the age of 16 must be given or approved by a parent or guardian.

To whom will my personal data be disclosed?

If it is necessary in order achieve the purpose of processing, or if it is established by regulations, your personal data may be disclosed to natural and legal persons, public authorities or other bodies (receivers).

Regardless of which recipients we provide with your personal data, we will only provide the data necessary to achieve the specific purpose of processing.

Personal data may be transferred to third parties only if there is a legal basis for the transfer.

Here are some additional circumstances in which we will share your information with authorized third parties and the additional purposes for which we use your data:

Providing information to Google Inc.

Google collects information through our use of Google Analytics on our website. Google uses this information, including IP addresses and cookie data, for multiple purposes, such as improving Google Analytics. Information is shared with Google anonymously. To find out more about what information Google collects, how it uses this information, and how to control the information sent to Google, please visit the Google Privacy Policy partner page. You can opt out of Google Analytics by installing the following plug-in to your browser: https://tools.google.com/dlpage/gaoptout

Information that is automatically collected on our website

We automatically collect information in server log files, such as your IP address, browser type, redirection / exit pages, and operating system. We use this information to manage our web pages and our technical solutions, understand how visitors move through our website and services and improve your experience while using our website and services.


This website and its online services can use cookies to improve the service.

The decision to allow a website to use cookies is entirely yours. It should be noted that our website works optimally only if cookies are enabled.

What are cookies?

Cookies are small files that your browser saves on disk when you visit our website. This allows our website to recognize your computer when you visit us the next time, so that we can offer you a more personalized browsing experience. Cookies are not intended for spying on users, do not track all user activity and are not a malicious piece of code or a virus. Also, cookies are not related to unwanted messages or spam, cannot save a password and are not intended solely for advertising or marketing. Information such as your name or email address will not be saved – the website can not access your personal information and files on your computer.

We inform you that when you visit our website you give or deny your consent to use cookies.

Types of cookies we use

Session cookies are temporary cookies that expire after you leave a website. These cookies are required for the proper performance of certain applications or functionalities on this website.

First-party cookies are issued by this website. These cookies are often used in order for a website to work properly and for remembering your preferences on a website.

Third-party cookies are cookies set up by other websites or services such as YouTube or Google Analytics. We have no access or control over these cookies. You should consult the relevant third-party privacy policy. Therefore, we are not responsible for the cookies of other websites which are not ours. If you are in the European Union, you can learn more about third-party usage of cookies at the following link: http://www.youronlinechoices.eu/.

How to accept or reject cookies

You can always block the use of some or all of the cookies we use on our website, but this may affect its functionality.

The cookie settings box is located at the bottom of this page. After selecting the settings, you can reset the cookie settings at the bottom of this page at any time.

You can also accept or reject some or all cookies by customizing your browser settings. The following links provide information on how to change settings for some of the most commonly used web browsers: Mozilla Firefox, Google Chrome, Microsoft Internet Explorer, Apple Safari, Opera. Some browsers allow you to browse in "anonymous" mode, limiting the amount of data put on your computer, and automatically deleting persistent cookies placed on your device after you are done browsing. There are many third-party apps you can add to your browser to block or manage cookies. You can also delete cookies that were previously placed in your browser by selecting the option to clear browsing history with the option to delete cookies turned on. For more information about cookies and setting browser settings, visit www.allaboutcookies.org.

Marketing communication

When you freely give us your consent and contact information for the purpose of performing our marketing activities, our communication with you may include sending you information about our latest products and services, awards, etc.

Security of your personal data

We take the security of your personal data very seriously. We maintain (and require our service providers to maintain) the appropriate organizational and technical measures designed to protect the security and confidentiality of all information we process. We also ensure that there are strict physical controls in place in our offices that restrict access to your personal data.

Keeping your personal data

We will keep your personal data to the extent that such retention is adequate, relevant and limited to what is required for the purposes for which it is being processed.

We will not keep you personal data longer than is necessary for the purpose of data processing, unless otherwise required by law. If we process specific personal data based on consent, we will delete your personal data if you withdraw your consent, unless there is another legal basis for the processing or unless the processing of your personal data is necessary for the establishment, execution or defense of legal requirements.

Access to and updating of your personal data

You as the user have the following rights at all times:

  • the right to access data and see the data
  • the right to information on processing of personal data
  • the right to correct personal data
  • the right to limit the processing of personal data
  • the right to data transfer
  • the right to withdraw consent
  • the right to file a complaint
  • the right to correct and change personal data in case the information is incomplete or inaccurate
  • the right to have the personal data deleted

You can exercise these rights by simply unsubscribing from our emails or by contacting us at hola@senor.hr or by contacting our Data Protection Officer Iva Kaligarić, iva@senor.hr, Kumičićeva 10, Zagreb.

We will process your requests in accordance with applicable data protection laws. If you want to exercise any of these rights, please contact us. Your request will be considered in accordance with the applicable regulations.


The right to file a complaint with the supervisory body

If you believe that processing of your personal data is not done in accordance with the regulations on the protection of personal data, you have the right to file a complaint with a supervisory body. In the Republic of Croatia, the Supervisory Body to which you can file a complaint is the Personal Data Protection Agency – Agencija za zaštitu osobnih podataka (www.azop.hr).


Any use of the website www.senor.hr is subject to the terms and conditions below. The documents published on this website may be copied solely for non-commercial purposes and for individual use, subject to all copyrights, other proprietary rights, and any limitations specified herein. It is not allowed to copy, reproduce or distribute in any way without the explicit consent of Señor.

Señor will make reasonable efforts to provide accurate and up-to-date information on the website, but cannot be held accountable for their accuracy and completeness. All users who access the www.senor.hr site use its content at their own risk. Señor shall not be liable for any accidental, indirect, direct, consequential, or criminal damages arising out of the access, use or inability to use the website at www.senor.hr or for any defect or incompleteness in its content.

Señor is not responsible for the accuracy nor any other aspect of such information and assumes no responsibility for such information.

Señor reserves the right to modify the contents of this Website in any way, at any time and for any reason, and will not be liable for any possible consequences resulting from such changes.

This website contains third-party information and links to other sites over which Señor has no control. Whenever possible, such information is duly indicated.